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Frequently asked questions

How long does the booking process take? Which forms of payment are accepted? Can I use more than one payment method to pay for a booking? We answer your questions!

Our accommodation can be booked instantly. Simply complete the booking form. You will then automatically receive a booking confirmation.
We accept different methods of payment depending on the property. At Casa Rural El Roure de Molló we accept payment by credit card, bank transfer, Bizum and cash. At Mas Darovie de Foixà, payment can be made by credit card, bank transfer or cash.

Yes, you can use more than one payment method. Once you have made your reservation we will contact you to arrange the payment method.

Prices may change depending on the time of year: summer season, winter season and off-season. In the description of the page of each of our accommodations you will find the specific dates depending on the location of the rural house.

Reservations can be canceled up to 30 days before the stay without penalty. If you book less than 30 days before arrival, you will receive a full refund as long as you cancel within 48 hours of booking and at least 14 days before the start of your stay. After this period, you will get a 50% refund if you cancel up to 7 days before arrival. If you cancel with less than 7 days left, you will not receive a refund.

Check-in time in our accommodations is from 17 pm and check-out time is at 11 am.

Our pet policy varies according to each of the rural tourism houses. You can check the regulations in the description on the page of each accommodation.

We offer different ways of contact: by e-mail at info@rusticfind.com, by phone at +34 651 44 88 43 or using this website’s contact form.

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